Too often I end up getting the short end of the stick when it comes to my retail purchases. I am probably partially to blame because I can be impulsive, buy something the second I see it instead of shopping around and end up with an over priced, poor quality item with no warranty or receipt. And if I do have a warranty or receipt I'm often too lazy to use it.
About a year ago, fed up with all the poor quality purses I always purchased falling apart on me, I decided to invest a little bit more and get a designer Coach purse. Not wanting to spend a ton on it, I went to the outlet stores in Napa Valley and found a great little bag for a little over $100, a great price for a Coach bag. I was excited, not only because I was now an owner of a Coach bag, but also at the prospect of having a bag that could hold up to my lifestyle.
Sadly not even a year after my initial purchase, my bag was already showing signs of weakness, fraying where the straps met with the body of the bag, Evidence it could not hold up to the endurance I expect and need out of a bag. Fortunately for me, Coach guarantees their products for the natural life of the product. All you have to do is send it in and they will fix it for you. A little before leaving for Japan, worried my poor baby wouldn't be able to make the trip, and I kissed it goodbye and sent it packing for the Coach Day Spa for bags in Jacksonville, Fl.
Weeks turned into months and Coach had given me no sign that they had received my bag at all or that it was being treated. I had a tracking number on it and I knew it had arrived safely. I decided to follow up with Coach and I sent them an email with the tracking number, and some details about my bag and see what was going on. After an email exchange back and forth involving me sending some pictures of my missing baby to them (cause I didn't know the exact make or model) I got the Dear John letter that I had seen coming....My bag was nowhere to be found. I barely had time to register my grief for in the next sentence in the email they informed me that they would be issuing me a credit for the current value of my bag $324USD plus tax (!!!). Despite its discounted price at the outlet store, my bag was worth a lot to me and it made me very happy to see that Coach recognized our special bond, and was even able to put a monetary value on said bond.
I eagerly hopped on the Coach website to peruse their selection and find the bag that could best assuage the pain of my loss. I narrowed the selection down to a list of a few, sent it off to some friends and got their feedback and was all set to pick one out. I logged onto the Coach website, ready to make my purchase, and there it was...A bag that I had somehow missed before. It hadn't even been on my long list of options that I had pored over the site looking for. Instantly, I knew we were meant to be. All other selections went out the window. This was the one for me.

Isn't she beautiful?!?
So I obviously got the bag, and thought I couldn't be more happy about it until yesterday when I decided to go into the local Coach store to buy some spray to protect my pretty little girl. When I was in there, I noticed my new bag was on display. Curious, I had to check the price they were offering it for in Australia. $720. For a split second I considered returning my princess to the Coach store in Australia, taking the money and exchanging it for American dollars (which is about .90 to the dollar right now) repurchasing my bag from the U.S. website and then pocketing the difference.
However I decided against it. I mean, really, how often does a love like this come along?
I love you, Coach.